7btbd's Privacy Policy

7btbd ("we", "our") operates a safe and reliable online gaming platform for players in Bangladesh. Protecting your privacy is one of our primary responsibilities. This privacy policy describes what types of information we collect, how we use that information, who we share it with, and what steps we take to protect your information.

By using the 7btbd website or any of our services, you are considered to have accepted the terms of this privacy policy. If you have any questions, please contact us at [email protected].

1.1 Information Collected at Registration

When you create an account at 7btbd, we collect the following information:

• Full name (Bengali or English both accepted)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Mobile number
• Preferred payment method details (bKash, Nagad, Rocket or Upay account number)
• User-set password (stored in encrypted form)

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Date and time of platform access (Bangladesh Standard Time, UTC+6)
• Pages visited and navigation patterns
• Session duration

1.3 Transaction Information

During financial transactions on your account, we store:

• Deposit and withdrawal amounts and dates
• Payment method used
• Transaction reference number
• Bonus claim and wagering activity history

1.4 Cookies and Tracking Technologies

We use cookies and similar technologies. These include:

• Essential cookies: Required to maintain login sessions and ensure security.
• Functionality cookies: To remember your preferences and settings.
• Analytics cookies: To improve platform performance and user experience.

Cookies can be managed from your browser settings, however disabling cookies may limit some features of the platform.

2.1 Service Delivery and Account Management

Collected information is primarily used for the following purposes:

• Creating, managing, and securing your account
• Verifying login identity and preventing fraud
• Processing deposits and withdrawals — minimum deposit ৳100 and minimum withdrawal ৳500
• Managing the fair distribution of bonuses and rewards
• Providing 24/7 Bengali live chat support

2.2 Security and Compliance

7btbd is committed to responsible gaming and preventing illegal activity. To this end, we:

• Verify age to prevent minors (under 21) from accessing the platform
• Monitor suspicious transactions and activity
• Detect multiple accounts or bonus abuse
• Provide protection against cybersecurity threats

2.3 Communication and Service Improvement

To improve your experience and deliver relevant information, we may contact you:

• Important account notifications and updates
• Transaction confirmation messages
• Information about bonuses, promos, and special offers (if you have given consent)
• Notifications about new games and features on the platform

You can opt out of promotional messages at any time.

3.1 Who We Share Information With

7btbd never sells your personal information to third parties. However, limited information may be shared in the following circumstances:

• Payment processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and Upay.
• Game providers: Providers such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming may receive specific game session data.
• Technology partners: Contracted service providers for platform operations and security.
• Legal authorities: Information may be provided under legal obligation or court order.

3.2 Third-Party Obligations

All our partners and service providers are contractually bound to keep your information confidential. They may only use the information to provide the specific service, and may not use it for their own commercial purposes.

4.1 Technical Security Measures

7btbd uses internationally standard security technology to keep your information safe:

• SSL encryption: All data transmission on our website is secured with SSL/TLS technology.
• Password hashing: Your password is not stored directly but is transformed using a strong hashing algorithm.
• Two-factor verification: Additional security checks apply on suspicious logins.
• Firewall protection: Industry-standard firewalls are active to protect the database from unauthorized access.
• Regular security audits: Regular security reviews are conducted to identify potential vulnerabilities.

4.2 Data Retention Period

We retain your information only for as long as necessary:

• Active account data is retained for as long as the account remains open.
• Financial and legal records are kept for a set period even after an account is closed.
• Transaction data may be retained long-term to meet financial regulatory requirements.
• Marketing data is deleted as soon as you opt out.

4.3 Your Responsibilities

You also have certain responsibilities for the security of your account:

• Use a strong and unique password.
• Do not share your login details with anyone.
• If you notice any suspicious activity, notify us immediately via live chat.
• Be cautious when using your account on public Wi-Fi networks.

5.1 Data Access and Correction

Every registered user of 7btbd has the following rights regarding their own information:

• Access: The right to request a copy of the information we hold about you.
• Correction: The right to request that incorrect or outdated information be updated.
• Deletion: The right to request deletion of your information in certain circumstances (though some data may need to be retained due to legal obligations).
• Objection to processing: The right to object to the use of your information for specific purposes.
• Portability: The right to request your information in a machine-readable format.

To exercise these rights, write to [email protected] or contact us via 24/7 live chat.

5.2 Account Closure

You may request to close your 7btbd account at any time. After account closure:

• Your login credentials will be deactivated.
• Promotional communications will be stopped.
• However, financial transaction records will be retained for the legally required period.

7btbd strictly does not collect information from or allow platform access to anyone under the age of 21. Age verification is mandatory at the time of registration.

If we are informed that information belonging to someone under the age of 21 is held by us, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please notify us at [email protected].

Some of our technology partners may be located outside Bangladesh. When transferring information to them, we ensure that:

• Adequate data protection measures are in place in the recipient country.
• Appropriate agreements are executed before any data transfer.
• Transferred data is also protected by SSL encryption.
• Third parties may only use the information for the specified service.

7btbd reserves the right to update or amend this privacy policy as needed. For any significant changes:

• The "Last Updated" date at the top of the policy will be changed.
• Registered users may be notified by email.
• A notice may be displayed on the platform.

Continued use of the platform after changes are made will be considered acceptance of the revised policy. It is therefore advisable to visit this page regularly.

Various reputable software providers are used on our platform to operate games. These providers have their own privacy policies and are themselves responsible for the information of users on their platforms.

Payment service providers — bKash, Nagad, Rocket, and Upay — operate independently and their own privacy policies apply. 7btbd is not responsible for the data protection practices of these third parties.